Spot Check Services satisfies the business-critical need of evaluating the customer experience for a range of industries, including but not limited to: retail, liquor, salon/spa, restaurants, bar/lounges, fast food, entertainment, malls, and hotels.  We provide management with an invaluable tool that will increase the bottom line.


Our user-friendly database allows for secure access to view results and produce trend lines and comparison reports using various search criteria such as date, region, and location. Spot Check Services provides useful and timely information on various areas such as expediency of service, staff attitudes, store appearance, sales skills, policy compliance, and merchandising, that can be incorporated into a comprehensive training program.  Management will see the results of staff training and other initiatives with each subsequent report.