The mystery shop program from Spot Check Services provides us with completely subjective data from potential guests that otherwise, can be quite difficult to capture. It is often challenging to get people to be completely honest about every aspect of their visit, and I believe this program really helps us get to that true, genuine feedback.

Jordan Prescesky - Director of Operations
Original Joe's Franchise Group Inc.

Program Assistance

Sher Runge – Director of Operations

Toll Free: 1-877-780-7467   Ext: 221

Local: 1-306-924-2922   Ext: 221

If you are a manager and have questions or comments about a recent mystery shop report that you received, please contact the person designated within your organization who is responsible for overseeing the program.  If you are not sure who in your organization to contact, please email admin@spotcheckservices.com and we would be happy to direct you to the correct person.