Testimonials

Moxies Classic Grill has been dealing with Spot Check Services for silent shopper reports for over 12 years. During that time, Moxies has grown from 25 to 58 locations and we have added two other brands - Shark Club and Chop. In addition, we also completely review and revise our programs each year. Spot Check has always been flexible, open minded and willing to do whatever it takes to satisfy our growing and evolving needs. We believe the development and analysis of silent shopper reports provides us with a unique tool to help understand our guests experiences in our restaurants. We have always used the results of these reports as a major component in shaping our policies and procedures to better satisfy our guests. Spot Check continues to be a valued vendor partner.

Moxie's Class Grill
Moxie's Class Grill

Mission Statement

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Spot Check Services is dedicated to providing quality business tools to enhance your business’s customer service needs; thereby, improving client relations and ultimately profits.

Spot Check Services has the goal of setting industry standards for customer service.