The mystery shop program from Spot Check Services provides us with completely subjective data from potential guests that otherwise, can be quite difficult to capture. It is often challenging to get people to be completely honest about every aspect of their visit, and I believe this program really helps us get to that true, genuine feedback.

Jordan Prescesky - Director of Operations
Original Joe's Franchise Group Inc.

Mission Statement


Spot Check Services is dedicated to providing quality business tools to enhance your business’s customer service needs; thereby, improving client relations and ultimately profits.

Spot Check Services has the goal of setting industry standards for customer service.